AgileConnect for HubSpot

USER GUIDE

FAQ

No, properties are created when the application is installed. A property will be created for each demographic that your company chose from the data dictionary prior to installing.

Agile populates custom properties that were created when the application was installed. The only time that Agile will fill in standard properties is when creating new records through the prospecting tool.

Yes! Automation can be set up to fill in standard properties with the Agile data. For example, many clients want to populate the standard email address with Agile’s email address if theirs is bouncing or invalid.

You can reach the Agile data by selecting View all properties under Actions. They will be in the AgileConnect group. 

No, currently, no cards will be created when the integration is installed.

No, contacts and companies can only be created through the Prospecting tool. If a contact is prospected and an associated company does not currently exist, the application will create the associated company as well.

Yes, Agile properties behave and function just like any other HubSpot property, this means that you can add them to the standard view on a company or contact page.

After the installation of the application, the system goes through overnight to match as many records as possible using our proprietary fuzzy matching process.

As you add new records to your org (for example, through web forms), the nightly matching functionality will run and append data to the custom Agile Properties.

Once a week, all Agile properties will be updated with the latest and greatest data. 

While the integration does not complete the company hierarchy, you can use the data provided (Agile’s UIDs) to set up automation rules to define the hierarchy.

No, moving the Agile properties to other HubSpot groups will prevent the data from being updated.

The integration will not adjust the hierarchy for existing contacts, but it will add prospected contacts to the appropriate company. Automation can be set up using the Agile UIDs to reassign contacts to their appropriate company.

Yes, as long as the API name remains the same, the display name can be edited. Note: Never delete or archive an Agile property as this will result in errors preventing the data from updating and eliminating the ability to prospect records.

You can accomplish this by using the Get Match card on the contact or company you would like to match.

Yes, the righthand column can be adjusted based on users or user groups to remove the Prospecting card.

Settings -> Data Management -> Contacts -> Record Customization -> Customize the right sidebar

You can use this information to initiate duplicate cleanup efforts.

When importing prospected records, Agile uses the state code to populate the state fields. If those fields are restricted to full name picklists in the client’s org, the prospected records will fail.

You can create a workflow to update the Company Name with the Institution Name Proper. If you don’t want ALL company names to be overwritten, you can limit the flow to impact only records where the Source = ‘Y’. These are records imported by Agile.

The Source value will equal ‘Y’.

No, you will need to navigate to building prospecting for school titles and district prospecting for district titles.

Speak with a Consultant     |     866.782.0241 x 108     |     [email protected]

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